Privacy Policy

Odyssey Collectibles LLP (“Odyssey Collectibles,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.odysseycollectibles.com and use our services.

By accessing our website or purchasing our products, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal data:

• Personal Identification Information: Name, email address, phone number, billing/shipping address, payment details.
• Account Information: Username, password, and preferences if you create an account.
• Transaction Information: Records of purchases, order history, and payment processing details.
• Technical Information: IP address, browser type, operating system, and browsing behavior on our site (collected via cookies or analytics tools).
• Communication Data: Any correspondence you send us via email, forms, or live chat.

2. How We Use Your Information

We use your personal data for the following purposes:

• To process, fulfill, and deliver your orders.
• To provide customer support and respond to inquiries.
• To personalize your shopping experience and recommend products.
• To send order confirmations, shipping updates, and promotional offers (if you have opted in).
• To improve our website, services, and marketing.
• To comply with legal, regulatory, and tax obligations.

3. Sharing of Information

We do not sell your personal data to third parties. However, we may share your information with:

• Service Providers: Payment processors, delivery companies, and IT providers who help us operate our business.
• Legal Authorities: Where required by law or to protect our rights, safety, or property.
• Business Transfers: In case of merger, acquisition, or sale of assets, customer data may be transferred.

4. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined above, or as required by law.

5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

• Enhance user experience.
• Track site performance and analytics.
• Provide targeted advertising (where applicable).

You may disable cookies in your browser settings, but some features of our site may not function properly.

6. Security of Information

We implement appropriate technical and organizational measures to safeguard your personal data. However, no method of transmission or storage is 100% secure. You share information with us at your own risk.

7. Your Rights

As a user, you have the right to:

• Access, correct, or update your personal data.
• Withdraw consent for marketing communications.
• Request deletion of your data (subject to legal or contractual limitations).
• File a complaint with the Personal Data Protection Commission (PDPC) of Singapore if you believe your data has been misused.

To exercise these rights, please contact us at [Insert company email address].

8. International Data Transfers

If your data is transferred outside of Singapore (e.g., to service providers), we will ensure it is protected with appropriate safeguards in line with Singapore’s Personal Data Protection Act (PDPA).

9. Children’s Privacy

Our website is not intended for children under 13 years old. We do not knowingly collect personal information from minors.

10. Updates to this Policy

We may update this Privacy Policy from time to time to reflect changes in business, legal, or regulatory requirements. Updates will be posted on this page with the revised “Effective Date.”

11. Contact Us

For questions, requests, or concerns regarding this Privacy Policy, please contact us at:

Odyssey Collectibles LLP
Registered Address: 349 Yishun Avenue 11, #12-243, Singapore 760349
Email: odysseycollectibles@gmail.com
Phone: 9108 4254