Refunds & Returns Policy

At Odyssey Collectibles LLP, we value your satisfaction and want every purchase with us to be a positive experience. This Refunds & Returns Policy explains the terms under which returns, refunds, and exchanges are accepted.

1. Eligibility for Returns

You may request a return within 7 days of receiving your order.
To be eligible, items must be:

• Unused, unopened, and in their original packaging.
• In the same condition as received, with all tags, seals, and protective films intact.

Non-returnable items include:

• Opened packs of sleeves, binders, or toploaders.
• Discounted or clearance items marked Final Sale.
• Digital or downloadable products (if applicable).

2. Refund Process

Once your return is received and inspected, you will be notified of approval or rejection.
If approved, your refund will be issued to your original payment method within 5–10 business days.

Please note:

• Shipping fees are non-refundable, unless the return is due to a defect or an error on our part.

3. Exchanges

Exchanges are only available for defective or damaged items.
If you receive a defective product, please contact us within 7 days of receipt and include clear photo evidence. We will arrange for a replacement at no additional cost.

4. Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us immediately at [Insert email address] with supporting photos.
We will cover return shipping costs and arrange a replacement or full refund as soon as possible.

5. Return Shipping

For eligible returns (not due to defect or error), customers are responsible for covering return shipping costs.
We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items without proof of delivery.

6. Cancellations Please note that order cancellations are not accepted once payment has been made. All confirmed orders will be processed and shipped accordingly.